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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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Case Study 6: Applications: Retention - Deciding to Act

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Q Chapter 14, "Applications: Retention - Deciding to Act": answer questions 1– 4. Do we think turnover is a problem? How might we attack the problem? What do we need to decide? How should we evaluate the initiatives?

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1. Yes, turnover is a problem if it is at the organizational level. It is defined as a relational process which is between an employer and an organization that has the elements of attachment, exchange, and separation. There are two types or category of turnover, that is, voluntary and involuntary. Voluntary is such turnover which can be further divided into avoidable and unavoidable. On the other hand, involuntary turnovers are broken down into discharge and